Spartan, Update? :D - Diesel Truck Forum - TheDieselGarage.com
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post #1 of 9 (permalink) Old 04-12-2009, 06:37 PM Thread Starter
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Spartan, Update? :D

Been a while since you all have posted an update thread. I think I speak for everyone when i say we love to hear from you and know what projects you guys are working on. I'm also curious about the status of the tire size/speedo calibration.

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post #2 of 9 (permalink) Old 04-12-2009, 08:25 PM
 
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As for the tire size calibrations, they are available at this time. Give us a call if you need more information about it. We haven't "officially" released it because there will be future updates to the flash console firmware to allow changes on-screen, however for those needing it just give us a shout.

It has been a while since I've posted an update. We've been very busy essentially restructuring the company- we have 2 new crew members- Jared (who will typically be answering the phone) and Paul (Mick1955) of whom you all know very well has joined the crew for technical support.

The new up-and-coming website (should be up in just a few days) along with the new crew members should REALLY help with customer service and drop our response time drastically. We've actually been able to start cutting down on call-back and email lists rather than having them pile up

The new site will be a HUGE improvement (just about anything would be over what we have now) by being totally database-driven and integrated with our forums. I'm not going to elaborate on exactly how it's going to work, but I will say that email communication problems and issues downloading files should essentially cease to exist once it's up and running.

Many have requested overhauls to our customer service- and it is underway now

As for new tunes and the progress of our engine build, I'm not going to say a lot at the moment- but none is stagnant. Our "logistical" changes will leave much extra time for myself and Scott to work in the drivers' seat rather than consuming all effort scrambling.

Last edited by SpartanDieselTech; 04-12-2009 at 08:28 PM.
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The Following 6 Users Say Thank You to SpartanDieselTech For this addition to TDG:
battle cattle (04-13-2009), crosstx (04-14-2009), Hollywood (04-13-2009), JEEPSTER401 (04-13-2009), O2ShootTheJ (04-12-2009), smurfz (04-13-2009)
post #3 of 9 (permalink) Old 04-12-2009, 08:56 PM
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glad to hear.
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post #4 of 9 (permalink) Old 04-12-2009, 09:02 PM Thread Starter
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glad that the company is growing

2008 F250 CC SB - It all wont fit in the sig so why bother?

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post #5 of 9 (permalink) Old 04-13-2009, 01:29 AM
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great news glad to hear about the growth.
Thanks and good luck!


F350 PSD SRW King Ranch

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post #6 of 9 (permalink) Old 04-13-2009, 02:35 PM
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Matt,


How is your engine coming that you had out of your truck? If we upgrade our liftpumps when FASS or any higher volume pump manufacture comes out, will any higher HP tunes come available, or will we have to upgrade the HPFP as well? It seems that a lot of people think that the turbos and injectors have some life left in them before they need to be upgraded. I am anxious to hear an update. Glad to hear business is going well.
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post #7 of 9 (permalink) Old 04-13-2009, 03:40 PM Thread Starter
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Quote:
Originally Posted by JEEPSTER401 View Post
Matt,


How is your engine coming that you had out of your truck?
Quote:
Originally Posted by SpartanDieselTech View Post
As for new tunes and the progress of our engine build, I'm not going to say a lot at the moment- but none is stagnant. Our "logistical" changes will leave much extra time for myself and Scott to work in the drivers' seat rather than consuming all effort scrambling.

2008 F250 CC SB - It all wont fit in the sig so why bother?

Singles Club #222
December 2008 TOTM
Riding High Club #2
2008 Truck of the Year
Ridin' Dirty Club #2

Big Thanks to:
Smokin' Guns Peformance and Accessories - Smokingunsperf.com
Throttle Junkie Performance Parts - tjpparts.com
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post #8 of 9 (permalink) Old 04-13-2009, 03:45 PM
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Wow I missed that one. I guess I should read everything before I make a dumb *** post like that.
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post #9 of 9 (permalink) Old 04-14-2009, 01:30 AM
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I think you guys are doing fine

Jared called me today and we got squared away and he's doin a good job.

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