Spartan Diesel Robbed Me! II - Diesel Truck Forum - TheDieselGarage.com
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post #1 of 24 (permalink) Old 05-15-2009, 10:06 PM Thread Starter
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Spartan Diesel Robbed Me! II

I opened another thread because Spartan had the original closed. Spartan, you guys can write all the misleading information that you want but I have facts and documentation. I attempted to contact your company many times within the last two months and no replies from you. The program doesn't work because you guys sent me tunes to a vehicle not mines. The SD card that I have doesn't have my VIN. Again, the SD card was programmed with the wrong Vehicle Identification Number. Let me recap. Ordered tunes, tunes sent via email, downloaded tunes, tunes did not work, called Spartan about tunes not working, Matt sends SD card, SD card progammed with wrong VIN, Matt tells me another SD card coming, and I never receive or hear from Spartan again. This is your mistake and your fault. You have my email and phone. Not hard to right a wrong.

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post #2 of 24 (permalink) Old 05-15-2009, 10:29 PM
 
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I suggest you check with UPS on the tracking number posted in the other thread.

We have already shipped you an SD card pre-loaded to the Spring, TX address. Apparently you didn't pay too much attention to the posts...or the pictures.

The package was shipped with your name and your address, and was confirmed delivered.
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post #3 of 24 (permalink) Old 05-15-2009, 10:35 PM
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His thread was locked on the other thread so i guess hes moving to a new site until this one gets locked too.

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post #4 of 24 (permalink) Old 05-15-2009, 10:49 PM Thread Starter
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I never got a second SD card from you guys. I never knew a second SD card was sent. I tried contacting you guys for several months...no replies. I tried calling several days ago. You knew there was a problem. Did you ever think the package was misplaced if left on a doorstep? You have no proof I received the package yet its my problem the tunes were wrote with the incorrect VIN. I hate starting a thread with this title but what would you do. I can't be blamed for improper VIN. Like I said, you have my email and number.

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post #5 of 24 (permalink) Old 05-15-2009, 11:06 PM
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Originally Posted by fmfreight View Post
. I can't be blamed for improper VIN.
Uh, what if you read it or typed it wrong? Then could you be blamed?

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post #6 of 24 (permalink) Old 05-15-2009, 11:13 PM Thread Starter
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Didn't read or type wrong. The VIN was identical to mine. Only the last 4 or 5 digits were different. Matt acknowledged the mistake and said another would be sent. This happened in Febuary.

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post #7 of 24 (permalink) Old 05-16-2009, 12:22 AM
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post #8 of 24 (permalink) Old 05-16-2009, 01:32 AM
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I guess that if you guys only have 1 unhappy customer its not all tha bad. Can't make everyone in this world happy I guess. I am sorry that your tunes don't work.

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post #9 of 24 (permalink) Old 05-16-2009, 02:58 AM
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I guess that if you guys only have 1 unhappy customer its not all tha bad. Can't make everyone in this world happy I guess. I am sorry that your tunes don't work.

It just seems that with all of the happy people out there with Spartan, something doesn't add up. I mean, threatening a lawsuit on a public forum? There seems to be more to it. I dont care one way or another ( I will be going Spartan when the funds permit it) but it just seems a bit odd.

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-High idle mod

1987 Mustang GT
-331 CI A4 block
-95# injectors
-90mm TB
-80mm turbo
-Powerglide
-3.27 gear
-28x10.5 ET Drag


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post #10 of 24 (permalink) Old 05-16-2009, 04:48 AM
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Quote:
Originally Posted by fmfreight View Post
I never got a second SD card from you guys. I never knew a second SD card was sent. I tried contacting you guys for several months...no replies. I tried calling several days ago. You knew there was a problem. Did you ever think the package was misplaced if left on a doorstep? You have no proof I received the package yet its my problem the tunes were wrote with the incorrect VIN. I hate starting a thread with this title but what would you do. I can't be blamed for improper VIN. Like I said, you have my email and number.


Your move.

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