Got the shaft - Diesel Truck Forum - TheDieselGarage.com
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post #1 of 15 (permalink) Old 06-10-2009, 05:03 AM Thread Starter
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Got the shaft

Well as you can see the pics of my buddys 09 in the thread bout needing air bags the reason i had to pick him up was cause his front diff ran dry on oil the rear seal where the yoke goes into the pumpkin started leaking on him and it locked up on him going down the road. He took it into dodge and they will not warranty it due to the front diff had a big scratch, or gouge in it it wasnt even leaking around the cover or any where else just at the seal and they said that cause it to leak sounds like a bunch of BS to me they wouldnt even pull the front cover to check the guts without wanting to charge him $175and thats what i told the service manager when i went in with him total cost to repair was going to be $19?? but he opted to take it to a friend who says $600. I just want to say this was a very bad expierence at a 5star dodge dealer who did nothing tomorrow he is calling dodge customer service to talk to someone. Only 14,000mi and they bent him over with no lube i wished he would of financed it through dodge cause i would of made him park it right out front throw them the keys and said have a nice day cause your not getting another dime from me for this truck He makes good money on an oil rig out here but what 20 yr old has 2,000 to just throw at a new front end. Its sad to see them treat him like this cause there whole family has delt with this dealership for oh prob around 15-20yrs. Sorry to vent but this just really pissed me off today.

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post #2 of 15 (permalink) Old 06-10-2009, 06:19 AM
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Is that dealer still in business (after midnight)?

If not, consider yourself vindicated

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post #3 of 15 (permalink) Old 06-10-2009, 12:35 PM Thread Starter
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I will never take my truck in there. Ill let it sit for a month before i take it in there

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post #4 of 15 (permalink) Old 06-10-2009, 12:44 PM
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unforunately, I think we will see more of this behavior from dealers.

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post #5 of 15 (permalink) Old 06-10-2009, 12:50 PM Thread Starter
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unforunately, I think we will see more of this behavior from dealers.
I know its sad nothing even done to the truck and no warranty i would of through up a chit storm in that building if it was mine

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post #6 of 15 (permalink) Old 06-10-2009, 01:52 PM
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THis sucks Brandon!! But to be honest, it doesn't curprise me a bit. I got the shaft from Dodge for little crap too. This is part of the reason why I am hesitating so much on buying another dodge. I took the 6.0 three weeks ago for problems with my turbo. I took it in on a wednesday and they call me the next morning and said that the turbo was bad and it would be ready to be picked up that night. I know the 6.0 sucks but fords service is 100 fold better, at least in my experience. Tell your budy best of luck. Has he tried another dealer?

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post #7 of 15 (permalink) Old 06-10-2009, 01:56 PM Thread Starter
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No not yet he is going to call Champion down in Greely today

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post #8 of 15 (permalink) Old 06-10-2009, 05:47 PM
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Was it the diff cover that had a scratch in it? If so tell him to buy a new diff cover, or even switch it out with you or something, then take it to another dealer in the area. If the scratch was the reason for denial....take that option away.

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post #9 of 15 (permalink) Old 06-10-2009, 05:51 PM Thread Starter
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Yeah we thought bout that its just the point that they said that was the reason. But yes it was on the front of the cover like maybe a rock not anywhere near the seal on the backside.

2011.5 6.7 HO Crew Cab Laramie Dually 4x4 H&S A-1 H11 Studs GDP Pro Gate AFE drop in Isspro EV2 Boost/EBP RDS 90 Aux Tank/Toolbox Combo Reese 20k 5th wheel

2007 2500 6.7 4x4 Handshaker SOLD



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post #10 of 15 (permalink) Old 06-10-2009, 06:00 PM
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A 4WD truck that's not allowed to go offroad without voiding axle warranty.

BRILLIANT!!!

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