ATS STRIKES AGAIN !!! - Diesel Truck Forum - TheDieselGarage.com
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post #1 of 5 (permalink) Old 05-07-2010, 02:51 PM Thread Starter
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ATS STRIKES AGAIN !!!

ATS STRIKES AGAIN !!!

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WELL HERE'S THE STORY..
IN MARCH 2010, I AM DRIVING DOWN THE 67 FREEWAY IN EL CAJON, CA. AND EXIT VIA THE RAMP TO THE I-8 EAST.
MY TRUCK AS I AM ENTERING THE I-8 EAST FROM THE RAMP, SHIFTED 1-2 SHIFT AND THEN 2-3 SHIFT AND THEN AS SOON AS IT SHIFTED INTO 3RD (POW) ABSOLUTELY NOTHING...

NO TRANSMISSION POWER..
I GET IT TOWED HOME AND CALL ATS.
LET THEM KNOW EXACTLY WHAT HAPPENED, STILL UNDER WARRANTY, THE TECH SAYS HE WILL HAVE SOMEONE GET RIGHT ON BUILDING ME A REPLACEMENT THAT DAY AND THAT IT WILL SHIP IN 2 DAYS...

AFTER MANY MORE TIMES CALLING..
I FINALLY GET A HOLD OF THE WOMAN ANSWERING THE PHONES AND SHE HELPS ME OUT SOMEWHAT..

SHE SAYS THAT THERE IS NO RECORD OF ANY TRANS BEING BUILT FOR ME .... NOW MIND YOU TWO WEEKS HAS ALREADY GONE BY AND I HAVE ALREADY SPENT OVER $1,500.00 ON TRUCK RENTALS FOR WORK..
THE LADY TELLS ME SHE WILL HAVE SOMEONE START BUILDING A TRANS & 5-STAR CONVERTER AND WILL SHIP OUT IN A COUPLE OF DAYS AFTER DYNO TESTING.. ALL I WILL HAVE TO DO IS PAY FOR SHIPPING SINCE IT IS STILL COVERED UNDER WARRANTY......

WITHIN A WEEK OR SO, I FINALLY GET THE TRANS & TORQUE CONVERTER.
SO I REMOVED THE OLD TRANSMISSION AND TORQUE CONVERTER, INSPECT THE FLEX-PLATE VERY CLOSELY AND INSTALL THE NEW TRANSMISSION AND TORQUE CONVERTER AND TORQUE TO SPECS....
NOTE I AM A FORD PROTOTYPE TRUCK MECHANIC FOR 16+ YEARS...

FILL WITH FLUID, CHECK AND TOP OFF FLUID AND START THE TRUCK AND THE CONVERTER RATTLES LIKE CRAZY..

NOW INSTANTLY I AM SMOKING MAD THAT I HAVE GONE THROUGH ALL OF THIS TIME, MONEY, AND MISERY, ALSO A LOT OF PAINFUL LABOR...
I INSTANTLY GET IN THE FORUM STRAIGHT TO ATS AND TELL THEM EVERYTHING THAT I JUST WROTE, AND AS USUAL, NO REPLY......

SO I STILL HAVE NOT SENT THEIR CORE TRANS BACK UNTIL I GET SOME SATISFACTION...

SO I GO OVER TO MY LOCAL TURBO SHOP WHO I ORIGINALLY PURCHASED THE TRANS FROM AND HAD INSTALLED FROM..

HE SAYS IT SOUNDS LIKE THE CONVERTER IS BAD.. HE HEARD ME COMING FROM THE END OF THE BLOCK AND WHEN I PULLED INTO HIS DRIVEWAY, HE KNEW WHY I WAS THERE...

HE SAID DRIVE IT A COUPLE HUNDRED MILES AND SEE IF IT QUIETS DOWN..(HE SAID THAT IS WHAT ATS WOULD TELL ME TO DO IF I EVER MANAGED TO GET IN TOUCH WITH THEM)!!!!

SO, I PUT 300 MILES ON THE TRUCK. VERY EASY MILES I MIGHT AD..

LIKE REAR END PUCKER EASY..

THE NOISE GOT NOTHING BUT WORSE.....

I PULLED THE TRANS TODAY ALSO PULLED THE FLEX PLATE FOR ANOTHER CLOSE INSPECTION AND THE FLEX-PLATE IS IN PERFECT CONDITION.....

SPIN THE TORQUE CONVERTER BACK AND FORTH ON THE TRANS, AND IT SOUNDS LIKE IT IS FULL OF MARBLES...

I AM SO PISSED OFF I AM ABOUT TO LOSE MY JOB BECAUSE OF THIS TRANS AND ALL OF THE PROBLEMS..

IF I HAD NOT BEEN UNDER WARRANTY, I WOULD HAVE WENT STRAIGHT TO BTS FOR A TRANS AND CONVERTER AND HAD NO STRESS, NO OUT OF POCKET EXPENSES, TRANS SWAPPED OUT AND PERFECTLY SATISFIED IN A WEEKS TIME..

I AM GOING TO MY DEALER TOMORROW AND GETTING THEM TO WARRANTY THIS CONVERTER FOR ME SO I CAN GET MY TRUCK BACK TOGETHER AND WHEN EVERYTHING WORKS PROPERLY, I WILL BE SENDING THE OLD ATS CORE TRANS & CONVERTER BACK TO ATS..

AND IF I CAN'T GET THEM TO SWAP OUT THE CONVERTER, I AM GOING TO SUE ATS FOR, NOT ONLY MY TIME, BUT ALL OF THE MONEY THAT I SPENT ON RENTALS, TRANSMISSION R& R 2 TIMES 2 DAYS OF MISSED WORK WAITING ON DELIVERY THAT WAS NEVER SHIPPED WHEN I WAS TOLD.. AND THE SHIPPING !!!!

CAREY BOJANOWSKI EL CAJON, CA. 772-643-2100
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post #2 of 5 (permalink) Old 05-07-2010, 03:49 PM
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BTS or John Woods get your money back.

"Why in hell can't the Army do it if
the Marines can. They are the same
kind of men; why can't they be like
Marines."
Gen. John J "Black Jack" Pershing, USA; 12 February
1918
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post #3 of 5 (permalink) Old 05-13-2010, 06:11 AM
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I have herd a few of these ATS horror stories 1st hand from a few of my hay customers, who use there trucks to pull there horses.

Jay Noone
413-222-8286
I got hay
abolish the Federal Reserve, they are the real problem

Vote Ron Paul 2012
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post #4 of 5 (permalink) Old 05-14-2010, 05:28 AM
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I'm not defending ATS, but one of their reps on powerstroke dot org site took care of him and got him the parts.


After that he post up this ad on craigslist:

Quote:

FORD SUPER-DUTY ATS 4-R100 TRANS 7.3 - $2500 (EL CAJON, CA.)

--------------------------------------------------------------------------------
Date: 2010-05-10, 12:20PM PDT
Reply to: [email protected] [Errors when replying to ads?]

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I HAVE FOR SALE ,
A ATS STAGE-3 4R-100 TRANSMISSION FOR A 4X4 7.3 POWERSTROKE SUPER-DUTY, EXCURSION, OR ECONOLINE VAN..

THE TRANSMISSION HAS 2,789 MILES ON IT ... WORKS FLAWLESSLY, HAS THE MAG-HYTEC TRANS PAN AND THE BILLET INPUT SHAFT AND INTERMEDIATE SHAFT AND OUTPUT SHAFT ALSO.. PLUS IT HAS A 3 YEAR 150,000 MILE WARRANTY FROM ATS IN WHICH THERE IS 2-1/2 YEARS LEFT ON.

THIS TRANSMISSION COST ME $5,600.00 6 MONTHS AGO AGE FROM ATS.. THE BEST IN HIGH PERFORMANCE TRANSMISSIONS PREIOD.....

I AM SELLING THE TRUCK SO I AM PUTING THE STOCK TRANS BACK INTO IT..

THIS IS A VERY VERY GOOD DEAL FOR ANYBODY WHO NEEDS A TRANSMISSION... PERIOD...

IF INTERESTED, CALL ME. CAREY B. 772-643-2100

Seems real ****ty to me. You guys should read it, so check it out guys. Link Mods, if I'm not allowed to link this please delete it! Just trying to show how shady the OP is being!
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post #5 of 5 (permalink) Old 05-15-2010, 03:24 PM
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I find this story very fishy myself. I am sure that if anyone calls ATS the phone is answered. That is no small shop. They have a room full of people that do phones. I could buy that some one on their end dropped the ball and did not get the replacement trans started. There is even a better thread on PSN http://powerstrokenation.com/forums/...ad.php?t=61053
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