Join Date: Apr 2009
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2008 f250 ball-joint steering box out at 40k no warranty help!!
I have a 2008 f-250 40,900 miles on it. been have bump steer issues for about 4months took to tire store figured had a bad tire. they check the truck out rebalanced tires.. still no fix this has been going on for 4 months back and forth Finally at 40k on my last lube/oil/filter change I ask the suspension tech to check the front end. I gave him a ride in the truck to duplicate the problem, which it did at 70mph on some bumps. Severe bump steer, tech took this in check it. now it needs a new steering box, lower ball joints and a tie rod end.. The tech claimed the leveling kit, and the 325/60/20 tires caused the problem. and that the warranty was out at 36k i had to foot the whole bill of 2900.00.. i complained that this has been going on for sometime and it should be covered.. they came back and said they have never heard of ball joints or steering box issues from these trucks and it was due to the tire/ lift kit.. which it was a leveling kit. After some heated discussion they came back and said if i paid a third they would pay a third and ford a third.. which is around 900.00 . Not to mention I have to purchase a new set of tires due to the aligment has ruined them.. Is there a number I can call to talk to ford or what should I do... HELP.. ill be out 3k and the damn truck has 40k 4000 miles after the warranty expired...