need a little help - Diesel Truck Forum - TheDieselGarage.com
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post #1 of 9 (permalink) Old 02-03-2008, 06:43 PM Thread Starter
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need a little help

ok this is my problem. i bought a superchip tuner couple of
years ago. lastweek i untuned my truck to take it in to the shop,
then i tuned my other truck well the other one was in the shop,
they called and said my truck was done, so i took the tune back
out then tryed to put the tuner back in to my other truck again.
and now it say i need's an up date so i called superchip to asked them
and the guy tells me its to old i have to buy a new because they only work for so long. WTF

and both trucks are the same 2004 f-350 6.0lt with autos
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post #2 of 9 (permalink) Old 02-05-2008, 08:00 PM
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Give me a call or PM me your information. I'll see if I can pull some strings and get them to work something out for you.

I need to know:
-When you bought it
-Model and Serial #
-What it says exactly when you try to load it
-Phone number and contact info for you

Thanks,
Kenny
352-636-0812
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post #3 of 9 (permalink) Old 02-06-2008, 03:18 PM Thread Starter
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ok

ok i will get everything to you
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post #4 of 9 (permalink) Old 02-07-2008, 03:54 PM
 
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If your still looking for some help with your superchip problem give us a call @ 1-800-620-4467 or just pm me. Feel Free to call just for any questions you may have... Thanks [email protected] gos performance
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post #5 of 9 (permalink) Old 02-07-2008, 04:43 PM
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I'm waiting on a response from my local superchips rep. I will let you know what I find out.

Kenny,
352-636-0812
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post #6 of 9 (permalink) Old 02-07-2008, 05:44 PM Thread Starter
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ok just pm me when you find out
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post #7 of 9 (permalink) Old 02-07-2008, 06:39 PM
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I just received my return email, here you go:

"That tuner just needs to come into Superchips for an update. It is an
older model, but we can update that one for him. No problem."
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post #8 of 9 (permalink) Old 02-07-2008, 08:05 PM Thread Starter
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ok where would i send it to i am in canada?
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post #9 of 9 (permalink) Old 02-07-2008, 09:43 PM
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You first need to call Superchips at 407-585-7000 to get a RGA#.

If it goes to their office address, it is:
1790 East Airport Blvd.
Sanford, FL. 32773
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