I'm trying to get the word out for my father about Great Lakes Diesel. Rick Plauman (the owner) is about to put my father out of business after he banned him in for over $50,000.
He is having some MAJOR problems with Great Lakes Performance Diesel in Lackawanna, NY. He has spent over $50,000 with this company (the owner is Rick Plauman) to have a custom 800+hp engine built for his Kenworth and some work done on his other truck. He was promised a minimum 1 mpg increase which he never saw (and has actually gone down), he has spent almost $10,000 either fixing things that he was told were fixed or replaced parts that he was told that was replaced with new parts and he have yet to be reimbursed for them (this has been going on for almost 5 months). He has a written warranty and they will not honor it.....in fact they want HIM to pay for some of this! He is on his 5th turbo since he got the truck back, and they can't tell us what is going wrong. For the money I've spent I was expecting a top quality motor to be built for me with compatible parts.
When we first got the truck back is was smoking so bad and tuned so poorly that it would hardly pull a load up a hill without sending the pyro through the roof and melt the turbo off the manifold. Needless to say the first turbo didn't even make it from TN to AZ before it gernaded. When he found a shop that could take a look at what was going on with the tuning he wouldn't let them in the ECU to see what was going on. On top of that they told him that he truck had been slapped together with so many different parts from different trucks that even if they could tune it it would take hours just to figure out what he did. Boost hoses won't stay on, I've fixed oil leaks for him, coolant leaks, rerouted wires so they would melt, the list goes on.
PLEASE! Do NOT do business with Rick Plauman or Great Lakes Diesel! If anyone else has had problems PLEASE contact me so we can talk.
I have also read he goes by Great Lakes Performance Diesel, Great Lakes American Diesel, and Great Lakes American Performance Diesel.
He is having some MAJOR problems with Great Lakes Performance Diesel in Lackawanna, NY. He has spent over $50,000 with this company (the owner is Rick Plauman) to have a custom 800+hp engine built for his Kenworth and some work done on his other truck. He was promised a minimum 1 mpg increase which he never saw (and has actually gone down), he has spent almost $10,000 either fixing things that he was told were fixed or replaced parts that he was told that was replaced with new parts and he have yet to be reimbursed for them (this has been going on for almost 5 months). He has a written warranty and they will not honor it.....in fact they want HIM to pay for some of this! He is on his 5th turbo since he got the truck back, and they can't tell us what is going wrong. For the money I've spent I was expecting a top quality motor to be built for me with compatible parts.
When we first got the truck back is was smoking so bad and tuned so poorly that it would hardly pull a load up a hill without sending the pyro through the roof and melt the turbo off the manifold. Needless to say the first turbo didn't even make it from TN to AZ before it gernaded. When he found a shop that could take a look at what was going on with the tuning he wouldn't let them in the ECU to see what was going on. On top of that they told him that he truck had been slapped together with so many different parts from different trucks that even if they could tune it it would take hours just to figure out what he did. Boost hoses won't stay on, I've fixed oil leaks for him, coolant leaks, rerouted wires so they would melt, the list goes on.
PLEASE! Do NOT do business with Rick Plauman or Great Lakes Diesel! If anyone else has had problems PLEASE contact me so we can talk.
I have also read he goes by Great Lakes Performance Diesel, Great Lakes American Diesel, and Great Lakes American Performance Diesel.
